Shipping times may vary during high volume order periods
Our free shipping service is carried out via Royal Mail here in the UK. Orders are shipped within 3 days of receipt of your order. Orders are placed on a tracking service through the UK and then onto the destinations national carrier service which in most cases also has an onward tracking service.
Should you require a more expedient service, we offer FEDEX/UPS/DHL services which are available and payable at the checkout.
Shipping is available to anywhere on the planet so long as there is a regular postal service provided in that country and a bona fide address for the goods to be sent to.
Free shipping is offered to any country (with the exception of the US* as of July 2020 – see note below) on all orders over £25. If an order is less than £25 then a flat fee of £4.60 will be added to that order. See link to DESPATCH for further details.
Courier services are available at checkout and is charged at cost.
Note: USA deliveries only
Due to changes in USA shipping policies as of 01/07/2020, the cost of postal services from the UK to the USA have risen significantly. We can now only offer free shipping to the USA on orders over £100.
If an order is below this value, then a flat fee of £10 will be added at checkout to the order. Read more here.
Note: European orders and customs duties
The UK is no longer part of the EU, therefore Customs duties and local charges may be applied (not by us) to your order as it is standard protocol when importing goods outside of your country. Shipping is still free.
We do not know specific customs values that can be applied by specific countries, the percentage will vary from EU country to country. Masks are usually purchased for personal use and carry little or no customs/duty but may carry a local VAT charge. Should you wish to buy locally you can get in contact with your national distributors website in the countries listed below in red, or contact us for your local supplier’s details by emailing email@example.com
We also distribute our products to suppliers in the following countries:
Respro® Masks, reaching across the globe…. bringing you a better quality of air.