Shipping times may vary during high volume order periods
Our free shipping service is carried out via Royal Mail here in the UK. Orders are shipped within 3 days of receipt of your order. Orders are placed on a tracking service through the UK and then onto the destinations national carrier service which in most cases also has an onward tracking service.
Should you require a more expedient service, we offer FEDEX/UPS/DHL services which are available and payable at the checkout.
Shipping is available to anywhere on the planet so long as there is a regular postal service provided in that country and a bona fide address for the goods to be sent to.
Free delivery is offered to any country (with the exception of the US* as of July 2020 – see note below) on all orders over £30. If an order is less than £30 then a flat fee of £4.60 will be added to that order. See link to DESPATCH for further details.
Courier services are available at checkout and is charged at cost.
Note: USA deliveries only
Due to changes in USA shipping policies as of 01/07/2020, the cost of postal services from the UK to the USA have risen significantly. We can now only offer free shipping to the USA on orders over £100.
If an order is below this value, then a flat fee of £10 will be added at checkout to the order. Read more here.
Note: European shipments
The UK is no longer part of the EU. Customs charges, taxes and duties are standard protocols in purchasing from an international country. Shipping is still free, however due to Brexit, custom charges and local taxes may be applied to your order.
We do not know the customs value that is applied by specific countries, the percentage will vary from EU country to country. Masks are usually purchased for personal use and carry little or no customs/duty. Should you wish to buy locally you can get in contact with your national distributor in the countries listed below.
We also distribute our products to suppliers in the following countries:
- Hong Kong & Macau
To find a Respro® supplier near you send an email to: firstname.lastname@example.org.