I used to wear the Cinqro mask, and I recently bought the ultralight mask. The ultralight better fits on my face (both masks were L-size), I don’t have to strech it to cover completly my face (from my nose to my chin) and even the length of the straps is more adapted to me. The Ultralight is more confortable during warm weather, but both mask are excellent.
Many thanks to the Respro team for their advice and their reactivity (by email).
Great mask for humid and hot Hong Kong environments. Was told to order an XL first based on my specs, however the mask was slightly too big and Harrison from customer service asked me to submit pictures of me wearing the mask. They then sent me a free Large, and this sits perfectly. I am very impressed by this kind of customer service, BIG THANK YOU! Highly recommended company. Cheers
Mask well made, pleasant to the touch and fits comfortably on the face. I had my doubts concerning the choice of size, but the customer service in express time, helped me choose the right one. I use a mask when traveling to work in Warsaw in a large traffic and considerable pollution. I would recommend with a clear conscience.
Wondering why I could not be as active as I was 20 years ago, always feeling stuffed up after going into the city on my motorcycle or pumping up the hills in the farms and deserts here. Through monitoring my own habits and by my doctor mentioning that I have very sensitive immune system reacting to particles in the air, realized that I have allergies, stuff that I didn’t pay attention to when I was younger when I was a spring chicken. These masks have given me my active life back! Not cheap but necessary for quality of life. Now I can commute my motorcycle to work 80 miles whenever I want to, work out on my bicycle or go for a run often and not feel like I’m getting sick all the time after working out, sneezing repeatedly, so on and so forth. Thanks Respro!
I recently moved to Belgium and was unaware that parcels are sent back after 14 days by the national mail service (as oppsed to 30 days in the country I lived in previously), so the mask had to be reshiped; and as I was unable to update my Paypal account to transfer the additional shipping cost, Respro offered to send it again free of charge! Thanks a lot!
Bought the mask for a friend who says it fits very snugly and comfortably and promptly wanted a spare. As she was about to leave the country I asked if there was a Next Day Delivery option and the wonderful people at Respro made sure it was here in time at no extra cost - excellent customer service and I will definitely recommend you to anyone needing a face mask!
I’m using the Ultra Light mask now for almost a year in Santiago de Chile. I’m wearing it while biking through the city and it’s great! The mask is very comfortable, even in the summer months, not too warm. It’s a relief from this smoggy city.
After I lost the nose clip, I got to know the splendid customers service of Respro. Thanks a lot!
I live in Madrid, Spain. Temperatures can range from -10 to 45 degrees Celsius. Pollution can peak at any time of the year. In the dry months dust is a big problem as well.
Whenever i went running i could only do short distances before my lungs would get irritated. Lots of coughing fits and also nausea with near vomiting were regular for me after a run.
I bought the Ultralight mask over a year ago. At first it took some getting used to. I had to change the way a breathe a bit; a bit more “powerfull” to get the valves to do their job properly. But that change was instinctive, I did not have to think about it or practice my breathing.
Like i said, i have been using it for over a year now. I never run without it, even when i see that pollution-levels are low, I still put it on (cause it also helps greatly against dust, and when it’s cold outside it also prevents breathing in the worst cold which is nice). From the day i started using it i haven’t had any of the coughing or nausea anymore. Because of the mask i can now train much longer. “Pre-mask” I could manage 8km with great difficulty. Now I run half marathons without a single cough.
After using it for a year (intensively, I run ever other day with an average of about 35-40km a week) the shell has streched a bit, but it still fits quite good, so i only need to buy some new filters and valves (although i think the latter will still be OK for a while). The colour of the mask has changed a bit though. Due to sun exposure the black has turned slightly purple-ish.
I hope that explaining my situation and telling my experiences can help people find their perfect mask. As long as i’ll live in Madrid; I’ll keep wearing the ultralight mask.
I have severe Mast Cell Activation Syndrome. It’s an allergic condition where I can have an anaphylactic reaction to scent, smells of food, allergens such as pollen and dust, etc. I don’t venture out of the house without my mask. Recently I got a last-minute appointment with a specialist in the US. I had to fly, and my filters needed replacing- my local MEC (Mountain Equipment Co-op) was out!! So Respro sent them express. Thank-you! Made the flight possible. I use the ones with charcoal- the allergy filter will filter allergens, but doesn’t filter scent. I’m right in between sizes- so I wear the smaller one in more ‘dangerous’ environments, and when I don’t have to talk. I’ve also put in an elastic at the chin of my larger allergy mask. Works beautifully- and I can talk with it on. I’m excited about the new light-weight mask- black and army green aren’t my colours….but Sand, while boring, makes a lot more sense for me. When you wear them every day, I guess it’s okay to have more masks than shoes…..
My new respro mask is up to my expectation and I can now run and commute safely in New Delhi where pollution is sky-rocketing.
Special thanks to the customer supports helping getting a second mask with the right size in a very effective and customer friendly way.
happy mask owner
An absolutely seamless experience. From the well designed and easy to use website for ordering, responsive emails for sizing, to the complexities of emergency last minute “I need a mask before I go back to Cambodia”- SO THEY SENT IT TO ME EXPRESS!
The team at Respro as prompt, efficient and highly effective. I haven’t had a chance to use the mask yet, but if it is as good at the customer service, l’m going to have the cleanest lungs in Phnom Penh.
Thank you, Thank you, thank you! You guys are absolute superstars.
RESPRO’NSE: Thanks for the feedback. We are happy if you are happy
I ordered two Ultralight masks and unfortunately one of them didn’t fit on my friend’s face so we wanted to send the mask back. After a couple of messages Respro offered to send a new mask without any further charges nor did we have to send the not fitting mask back. So the service was incredibly good and besides the high quality of the masks I would definitely recommend them because of their very good customer service.
Respro’s customer service has surprised and pleased me in a way I’ve never experienced before. After checking with the company about size, I bought a Large Ultralight mask several weeks ago in the UK. It arrived, but it was hard to get a seal. I emailed an enquiry about it and Respro asked me to send in some photos of me wearing it. They said that it was slightly too large after all. They immediately offered to send me a Medium, but said simply to give the Large to a deserving friend rather than to return it. Even better, when I explained that I was flying to China for an extended period after that, they shipped the new mask to China at their own cost. Quite incredible. And this story continues. When the Medium proved slightly too small, they sent me - again free of charge - a ‘mask strap’ to help hold the Large mask in place.
Never have they asked for more money than I originally paid; never have they asked me to return anything. I’ve quite literally never come across a company like this and would recommend them to anyone who wants to buy a pollution mask. It’s about as risk free a purchase as you’ll ever make.
Excellent service. The local post office took a while with the delivery but the Respro team was responsive and answered all my questions. Great product too!
The mask is a top notch product. Does the job very well. Recommended for anyone who cherishes his or her lungs. I’d like a more breathable fabric—even a loose mash—with the exception of the muzzle area of course; I live in Thailand where it can be excessively hot and humid.
A special accolade to the customer service department. The good people there provided me with a lot of useful information during the pre-sale process, and later, when I’d lost a POWA filter, supply me one free of charge. Just amazing!
My husband and I are working in China. I have been using the ultra light mask for 1 month. I use it to run and walk. It ‘s easy to care for and to change the filters. I was most impressed with the customer service. I sent many e-mails requesting information. They responded promptly and answered all my questions. We got the masks within 2 weeks. My husband’s mask was too big. The process to exchange it was painless. Best customer service I ever experienced.
I’m using this mask since May this year and its great product.I’ve switched from Nightsight for summer. This model is really suitable for warmer seasons, breathing is easier due to POWA valves and the design is awesome. I have black version and everyone compares me to ninja warrior *^___^*I recommend this model and all Respro products to my friends now as in Cracow the air is really bad. Today thanks to this mask I was able to enjoy morning run even with heavy smog!
I live in one of the most amazing cities in the world, but unfortunately also one of the most polluted cities in the world- Beijing. I have been using the Ultra Light for 2 months and it is a everything I want in a mask for urban pollution. I often ride my bike to and from work and the valves make breathing easy. The mask is comfortable. The only problem I had was I lost 2 of the white valve pieces but Respro sent me replacements for free—-Great company!
Highly recommend this mask if you live in a polluted urban area
I recently ordered an Ultralight and a Cinqro each for my wife and I. My Ultralight arrived with the nose clip broken. I am really impressed by Respro’s customer service team who without any fuss immediately dispatched a replacement, and in time for a worsening of the haze in Singapore. I’m now “looking forward” to trying the new masks. I ran with the City Mask for a few years but found it was fine in Singapore for up to an hour but beyond that the metal nose clip was a bit uncomfortable and on some runs the valve filled with perspiration.
This is a fantastic mask that does a fantastic job blocking out fine pollution particles, is very lightweight and looks great! My daily cycle is awesome since switching from the Techno due to a much more comfortable fit. I’ve always had a metal nose clip, so I called up Respro, and they said no problem! They actually sent me the plastic nose clip a day before the metal nose clip, and I can actually say that the plastic nose clip is pretty fitting, even for my facial contours! It doesn’t slip, and it is much more comfortable. However, for the extreme, the metal is required for a guarantee that the mask will stay in place.
Respro Customer Services are fantastic. Shipping is much faster than advertised. Simply the best, all companies should use Respro as an example! Many thanks!
RESPRO’NSE: “Thank you for your feedback Eugene. Happy to be of service”
Even though my allergies are quite severe in spring and early summer, I’ve always just dealt with it because I didn’t want to use an antihistamine. Whenever I’m outside riding my bike, walking my dog or doing anything most people take for granted, I was miserable with my nose, throat and lungs being consistently irritated. Sneezing, coughing up all sorts of nastiness and not having a very good time. I ordered the Ultralight with an extra set of allergy filters. The default powa valves filter every irritant perfectly. When I put on this mask I can walk through flower-filled fields and breathe perfectly. My eyes still burn like hell but that’s an easier burden to bear. Highly, highly recommended product! I wrote this review on my own volition simply because I wanted to share my experience.
RESPRO’NSE: “Great to hear your good news. In order to reduce your symptoms further we recommend you buy some clear glasses which will stop the pollen entering your eyes causing the burning sensation. Thanks again for the review”
This mask is doing just what I wanted it to do. I can now go running without triggering my asthma. There’s obviously some resistance when breathing, but it feels like this is actually strengthening my lungs. My overall pace didn’t drop when I started using the mask, and I’ve been able to increase it since. I only wear this when running (1-3 times a week), but my day-to-day asthma issues have plummeted. It does get a bit warm, which might bother some people, but isn’t really an issue for me. Pre and post sale support from Respro has been quick and helpful. Pleased with my purchase.
RESPRO’NSE: Thanks for taking the time to write a review of the Ultralight™ Mask Rob. Very pleased to hear its working for you. Keep up the training!
If the filters are as good as advertised, the Ultralight is great for people in the city commuting to work. The fabric is soft on the skin and the mask really feels light, although durable. Nevertheless, if you speed up your pace, you’ll feel a lack of oxygen. I recommend not to use it for working out or high performance actifities.
I bought an Ultralight after having used a Techno for more than 5 years.
When I’ve tried the UL for the first time I was quite disappointed as the plastic nose clip didn’t provide a sufficient seal. The smell was awful and my breath flowed directly into my eyes, fogging my glasses.
I wrote the customer service and they replied immediately. They asked a photo of me wearing the mask, gave some advise but after a while thy sent me a new mask customized with a metal nose clip.
Now it works perfectly! The meshed fabric is really a advancement, comfortable, breathable and much cooler than my old mask!
I don’t know what to think: I see that a lot of people have been using CInqro (plastic nose clip) and no one complains. ...My face is normal indeed and I do not have any particular feature, but the plastic clip was a real big problem for me…
1 star to the Ultralight with the plastic clip.
5 stars to the Ultralight with the metal clip.
10 stars to Respro Customer Service…reliable and supportive beyond all expectations!!! Just a suggestion: why do not consider of let people choose the type of nose clip?
The ultralight mask is just as advertised, very light not just weight wise but also breathing wise, I’ve tried others and this one by far is better.
One thing though, I ordered the medium one and is a bit small for my I’m 1.7m tall (5’ 7”) and it’s a bit small, I would recommend getting at least one size larger than your typical size. Despite this, the masks fits ok, and seals very well so you breath through the filter which is what matters.
* the XL mask fits comfortably over the mentioned weight limit (I’m about 30 KG over the limit mentioned in the sizing table)
* as an urban cyclist, the filter does well in eliminating car exhaust smells
* I am able to get enough air through the valves, which was a main concern for me
* the mask is light, but not light enough. riding @ 25C and 70% humidity, it get’s warm inside, though not to a degree that makes me very uncomfortable, but oh, the humidity.
After about 5 Km it got very humid inside I had to take a break and ventilate the mask.
All in all, good product, will use again, but only for “hard” segments.
I purchased the Ultra LIght to replace my broken 2013 Cinqro—replacement just arrived free of charge from Respro! I live in Phoenix, Arizona, USA, where it is very hot in the summer and hot for about 5 months out of the year! I have been using my new Ultra LIght for almost one month and I love it! It is cooler on my face and I can feel air on my face behind the mask! I can’t wait to use it in the summer months, when I used to wear my Cinqro at up to 104 degrees Fahrentheit (I haven’t ridden in higher temp yet although Phoenix can easily reach 110 F. It will be an awesome summer rides.
* Highly recommended for warmer weather!
The best part, now I can save my Cinqro for winter riding.
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